Have you ever bought something, maybe from years before, only to find that one day the beloved product finally breaks due to wear? It breaks right in your hand in the midst of performing the action the specific little gadget is just about to execute. Oh, drats! My recall hints the ballpark expense of the item, which now needs to be replaced. If memory serves me, it is not inexpensive.
The scenario occurred this past year when trying to begin my evening therapy session consisting simply of two glasses of Pinot Noir, when reaching for my ScrewPull cork remover. Upon injecting the metal curly tip into my top value rated bottle of juice, the ScrewPull disintegrated. Ugh! Seriously? Well, I recall, trying to think positively. “I have my health.” “There are much bigger crisis’ to consider.” “There is a manual back-up corkscrew!”
Of course, I removed the cork and contemplated figuring out how to afford replacing the lovely ScrewPull device that I loved, yet certainly shouldn’t spend the money replacing. I decided to contact the company and inquire about having it repaired. In short, my email mentioned I had purchased it nearly 11 years prior while living abroad and knew the warranty was only valid for 10 years, but I hoped it could be repaired. The customer service was swift and polite asking me to send it back for an evaluation.
Today I’m happy to tell you that I received a box from Le Creuset, the parent company of ScrewPull. Inside, I found the newest reconfigured ScrewPull, the same model I coveted recently in a well-known kitchen ware retailer. A gloriously sleek, beautiful updated tool for which I can open a lovely little bottle of table wine and it’s new. A symbol of my single girl life and a new year.
On The Way To Happy 
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